Wednesday, 9 January 2013
Honesty is a great policy
I am really a bit of a softy, and I wear my heart of my sleeve, but I find that people warm to this as they know where I stand. As readers of my blog will know I am very honest, which might count against me in the eyes of some.
When I was out selling, people appreciated my honesty and found it to be a bit surprising as the idea of an honest salesman was a bit of contradiction. It worked though I got business because I gave good service and developed trust. People knew that if I said I would phone back I would do. My wife says that I am possibly in the position I am becasue I was not pushy enough, and she may have a point. The other view point is that in a recession it is better to have a relationship based on trust with your suppliers and customers than just one of how much can either party get out of the other. If your customers trust you, and have a proper relationship with you, they will naturally come back to you. Even when they get a better financial offer they'll give you the last chance.
To build a relationship, honesty is the quickest and best way.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment